Open the app, select ‘Rewards’ on the bottom navigation bar to see your food and discount offers.

In the restaurant, open the app and select either "Tap to Scan" on your Chicken Shop Reward Card, or select "Sign In" along the bottom navigation to load your unique QR Code. Scan this at the kiosk to sign in. Before paying, click ‘Claim Rewards’ (in pink) on the kiosk screen to apply your rewards.

We have a dedicated email address which you can use to reach out to us if you’re having any issues with the app. It’s rewards@chickenshop.com

Challenges give you extra opportunities to earn points and rewards. We set the challenge and once you complete it, we automatically add the reward to your account. Good luck!

Challenges can be found on the navigation bar on the app. Challenges usually have a time limit so you might only have a week or a month to complete them, so be careful not to let them expire before you get a chance to complete them.

A Streak is achieved when you visit Chicken Shop 3 or more times over at least 3 consecutive weeks. It’s our way of rewarding your fried chicken loyalty!

Simply keep visiting us weekly! Once you’re on a Streak, you’ll automatically receive 100 bonus points with every purchase.

You can easily track the number of consecutive weeks you’ve visited us through the Chicken Shop Rewards app. Simply click on ‘Check your Chicken Streak" on the homepage

If you’re on a Streak, you’ll unlock the Insatiable tier, a special status that gives you access to the bonus points and exclusive perks.

Yes! The Chicken Shop Rewards team loves to throw in bonus items for customers with impressive Streaks—so keep an eye out!